At mari44, your privacy is more than a legal obligation — it is a responsibility we take seriously. Learn how we collect, use, store, and protect your personal information as a member of our platform.
Six core principles underpinning the protection of our members' personal data
All data transmitted between your device and mari44's servers is protected by 256-bit SSL encryption — the same security standard used by leading financial institutions worldwide.
Your personal data is stored on servers protected by multi-layered firewalls, with access restricted solely to authorised personnel who require the information for their official duties.
A role-based access control (RBAC) system ensures only authorised individuals can view or process member personal data — every access is logged and regularly audited.
Mari44 never sells, rents, or trades member personal information to third parties for marketing purposes. Your data belongs to you — we only use it for the service purposes that have been communicated to you.
All of mari44's data management practices are designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) — you have legal rights over your data and we respect them in full.
You have full control over your communication preferences — opt in or out of promotional notifications, newsletters, and marketing messages at any time through your account settings.
Important Note: This Privacy Policy describes the personal data collection and processing practices of mari44. By using our platform, you agree to the terms of this Privacy Policy. Please read it carefully and contact our team if you have any questions.
To enable mari44 to provide services that are safe, seamless, and tailored to your needs, we collect several categories of personal information. This collection is carried out transparently and solely for the purposes stated in this policy.
During the registration process and while using the platform, you may provide us with the following information:
When you use the mari44 platform, our systems automatically record the following technical information:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, IC | KYC verification & legal compliance |
| Contact | Email, phone, address | Communication & customer support |
| Financial | Bank account details, transaction records | Secure payment processing |
| Technical | IP, browser, device | Platform security & improvement |
| Usage | Games played, active sessions | Personalise experience & responsible gaming |
Mari44 uses collected personal information solely for legitimate purposes related to platform services. We do not process your data for any other purpose without informing you in advance.
✓ Our Commitment: Your data will not be used to make automated decisions that materially affect you without human involvement. Any significant decisions relating to your account are subject to review by our qualified team.
Mari44 does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. However, there are limited situations where we need to share certain information:
We work with trusted third-party service providers to handle certain platform functions, including payment processors, identity verification providers, cloud services, and analytics tools. All such providers are bound by strict confidentiality agreements and are only permitted to process data necessary for their specific tasks.
Mari44 may disclose your personal information where required by law or pursuant to a valid court order, including to:
In the event of a merger, acquisition, or sale of business assets, members' personal data may be transferred as part of the acquired assets. You will be notified in advance and provided with appropriate options should such a transfer occur.
⚠ Please Note: Although we share data with integrated service providers, we ensure every provider adheres to security and privacy standards equal to or exceeding our own. We have zero tolerance for providers that fail to meet these requirements.
The mari44 platform uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and understand how members interact with our platform.
You can manage or delete cookies at any time through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the mari44 platform. Essential cookies cannot be disabled as they are critical to your account security.
The security of your personal data is mari44's top priority. We implement a comprehensive range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
✓ Industry Standard: mari44's security infrastructure is built to PCI DSS standards for payment data protection, ensuring your financial transactions are handled at the highest level of security.
Mari44 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by Malaysian law. Retention periods vary by data category:
| Data Type | Retention Period | Reason |
|---|---|---|
| Identity & KYC Data | 5 years after account closure | AML legal & regulatory requirements |
| Financial transaction records | 7 years | Tax compliance & financial audits |
| Usage & technical logs | 12 months | Security & dispute resolution |
| Support communication records | 3 years | Complaint resolution & historical reference |
| Aggregated analytics data | Unlimited (non-identifying) | Continuous platform improvement |
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked back to you. Early deletion requests may be submitted, subject to our legal obligations that may require us to retain certain data.
As a mari44 member and under the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:
Rights guaranteed to you under Malaysia's PDPA and the mari44 Privacy Policy
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 21 working days.
If any of your personal information is inaccurate or outdated, you have the right to request an immediate correction through your account settings or customer support.
You may request the deletion of your personal data, subject to any legal retention obligations that may prevent the immediate removal of certain records.
You have the right to object to the processing of your data for direct marketing purposes. Such requests will be actioned immediately without question.
You have the right to receive a copy of your personal data in a machine-readable format for transfer to another service provider if required.
Where data processing relies on your consent, you have the right to withdraw that consent at any time through your account settings.
How to Submit a Request: To exercise any of the above rights, log in to your account and navigate to the Privacy Settings section, or contact our customer support team via 24/7 live chat on the platform. We will verify your identity before processing any data-related request.
The mari44 platform is strictly for users aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.
If we determine that we have collected data from an underage user without appropriate verification, we will take immediate steps to delete that data and close the associated account. Parents or guardians who discover their child has registered on our platform are encouraged to contact our support team promptly.
⚠ Strict Age Restriction: mari44's KYC verification process is specifically designed to identify and reject registrations from underage users. Submitting false documents to circumvent this age restriction is a serious violation of the platform's terms of use.
The mari44 platform may contain links to third-party websites or services in certain contexts. Please note that this Privacy Policy applies solely to the mari44 platform and does not cover the privacy practices of any external websites or services.
We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to read the Privacy Policy of every website you visit, especially before providing any personal information to them.
Mari44 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our operational practices, new legal requirements, or data protection improvements. The "Updated" date at the top of this page will always reflect the latest version of the policy.
For significant changes, we will notify members via in-platform notifications or your registered email at least 14 days before the changes take effect. For routine or minor changes, notice on this page is sufficient.
Your continued use of the mari44 platform after any Privacy Policy changes are published constitutes your acceptance of the updated policy. If you disagree with any changes, you have the right to close your account before they take effect.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, mari44's Data Protection Officer (DPO) team is ready to assist you.
You may reach us through the following methods:
✓ Response Time: We aim to respond to all privacy-related inquiries within 5 business days. More complex requests such as full data access or account deletion may require up to 21 business days to be fully resolved.
Mari44 is committed to maintaining your trust. This Privacy Policy reflects our commitment to transparency and data protection. For more information on safe and responsible gaming, visit the Responsible Gaming us.
Create your free account today and enjoy a safe, fair, and protected gaming experience alongside over 500,000 mari44 members across Malaysia.